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unable to login using android

Posted: Fri Oct 05, 2018 11:27 am
by dtb
as the above says, any reason or solutions please

just won't login and then tells me I have exceeded my attempts to login

Re: unable to login using android

Posted: Fri Oct 05, 2018 11:30 am
by Brian
No idea? My Android phone and tablet both allowed me access!
Have you miss spelt your user name or password used to register?

Re: unable to login using android

Posted: Fri Oct 05, 2018 11:34 am
by dtb
no I have input the correct info, even changed my pass on via the pc and attempted again but still unsuccessful

Re: unable to login using android

Posted: Fri Oct 05, 2018 12:00 pm
by Brian
I'm not sure?? I've been into the Admin control panel and checked your account and all looks good!
The password has to be between 6 characters and 100 characters. If you ever get the Exceed attempts message the password or log in is incorrect.
I have set up a second account for myself here under another user name mainly to test logging in etc and both my Android phone and tablet allow me in!
If you still have issues I can either issue you with a temporary password or completely delete your account and you can then rejoin, but hopefully neither will be necessary.

Re: unable to login using android

Posted: Fri Oct 05, 2018 12:09 pm
by IanS
As a test I've logged in via my Android phone, it has worked. I'd had my phone set to remember the login and it did, auto-filling the details from the old site.

I would suggest clearing history on you phone or using a different browser.

Re: unable to login using android

Posted: Fri Oct 05, 2018 12:16 pm
by dtb
on the pc I have just changed my pass again and logged out, logged back in on the pc using new pass, all good
pass is 11 characters long

now, attempt android login :!:

nope just refuses to login :?

So no access on my phone, I will revisit this issue later when I have tried to login via my tablet.

Thanks Brian

Re: unable to login using android

Posted: Fri Oct 05, 2018 5:03 pm
by IanS
One more thought comes to mind, it could be security restrictions of the phone as this site is coming over via http: and not https: where the s stands for secure. Check what permissions to view sites you have on your phone as it may automatically restrict non-secure sites or ones that show an invalid certificate if it is viewed via https:

Re: unable to login using android

Posted: Fri Oct 05, 2018 5:33 pm
by brian1951
Roger B seems to be having problems logging in to FB.

Re: unable to login using android

Posted: Fri Oct 05, 2018 6:02 pm
by Brian
Im sending Roger a reset password. :D

Re: unable to login using android

Posted: Fri Oct 05, 2018 6:09 pm
by brian1951
Thanks Brian, PMs dont seem to be working yet.