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Rails of Sheffield

Posted: Sat Dec 31, 2022 10:54 am
by Steve M
Probably a strange place to start this thread but as it relates to a Rails exclusive.......

Last month I pre-ordered the Robinson A5, produced for Rails by Sonic models. Initially I ordered the LNER version but having just bought a Great Central D11, I realised that the GCR version of the A5 may have been a better option. I phoned them yesterday and they have swapped the order without any fuss and got confirmation this morning.
Late yesterday Rails announced that a sound upgrade has been developed for the A5 with the instruction to ‘email us and we will add it to your pre-order”.
Email sent half an hour ago and I’ve already had the confirmation through from Rails - excellent service.

Re: Rails of Sheffield

Posted: Sat Dec 31, 2022 11:24 am
by Walkingthedog
I’ve always found them a pleasure to deal with.

Re: Rails of Sheffield

Posted: Sat Dec 31, 2022 5:25 pm
by Mr Bones
Quite agree, always had excellent service from them.

Re: Rails of Sheffield

Posted: Fri Apr 07, 2023 5:58 pm
by broadoak
Same here a pleasure to deal with.

Peter M