Accurascale Mk1 suburban Coaches

[dtb]

Hi all

As title, i purchased 3 direct from Accurascale and 1 from an omline retailer, however when attempting to light the coaches nothing happens!
Passing the wand over the coaches fails to turn on the lights and all 4 coaches are affected in the same way which is very disappointing.

i have informed the online retailer about the issue and also have sent Accuracsale a email regarding the problem, I have also uploaded 3 videos to youtube to show the problem and I am currently waiting for a response from Accurascale.

It's a poor show as the Mk2 coaches i purchased from them in 2024 are spot on, (youtube video comparion is available online) yet this new batch of Mk1 Subs 12 months on are of poor quality.

I figured the issue (after messing about which is actually unnecessary for a new item) and there is a poor connection from track to lighting (YT video shows this) having to rock and wiggle the coach for it to get a connection.
The poor connection can be seen by the flickering lights

Accurascale do have a warranty BUT they state parts are available to fix the issues, hey I take my coach apart and then the warranty becomes invalid, not likely!!!!

All proof is on YT but I am interested to know if anyone one else purchased these coaches and experiend the same problems I am having?

MOD EDIT: Please refrain from using inappropriate language. Your last post [same subject, same word] has been removed from view. R-

[Mountain Goat]

I can understand the frustration, especially if one has paid a lot for them. Is the first negative feedback I have heard about the manufacturers products so it came as a surprize, but even the very best manufacturer can have issues. Hope the issues can be easily resolved so you can be a happy customer.

[dtb]

MOD EDIT: Please refrain from using inappropriate language. Your last post [same subject, same word] has been removed from view. R-
[/quote]

fine!

spending pension money on stuff that don't work is incredibly annoying, Wasting time to establish issues should really NOT productive becasue of manufacturers failings. i came here to ask if anyone else had the same issue and used a word which is not protocol with this forum.

please close my account as you wish, goodbye to all.

[Steve M]

Sorry DTB, but the forum has very clear rules regarding bad language.
No issue with you bringing a concern to the attention of other members (in the right way), but your 'disappointment' should have been directed to Accurascale via their contact details.

[hoonsou]

[Mod Edit] Comment removed. PM sent to Hoonsou.

[hoonsou]

Are you sure you've got the right person? No swearing or personal insults were posted by me.

[Stese_Admin]

Yes, I'm certain. I've sent you a PM, if you have further queries, please feel free to reply to the PM.